In the latest edition of Briefing (September 2020), Christopher Young, Pinnacle’s principal consultant and business development director asks is BD ready for the future? How will client and business development need to change? What are the skills that need to be honed? Which tools and techniques need to be developed? Read and download the article […]
Business Processes and the 3 C’s
Following on from the latest Briefing Tiger Team session, Christopher Young, Pinnacle’s Head of Risk & BD Practices, on the impact of Covid-19 lockdown on business processes. One of the most interesting takeaways for me from the finance Briefing Tiger Teams session came from Kate Bassett at Ashurst LLP, when she talked about the […]
CRM in law firms: Changing for Success
Starting a project or undertaking financial commitment to buy and implement some software without being clear about your end goal or what you expect to get by return on investment, feels like a crazy way to run a business or a sure fire way to failure. Does it happen? Yes. In this latest article, Robert […]
Pinnacle adds to Intapp team with business acceptance specialist
Pinnacle has announced the appointment of Yvette Hetherington as a senior consultant within the UK Risk & NBI team. Yvette joins from Allen & Overy where she was product specialist for the Intapp suite and liaised for a number of years with Pinnacle on A&O’s roll-out of Intapp solutions supporting risk management and business acceptance. Commenting […]
The Reality of Successful Business Development
A change of data. A change of direction. The reality of successful business development. In the latest edition of Forefront Pinnacle’s US and UK Practice Leads for Business Development Christopher Young and Bryan Austin reflect on the takeaways from the Thomson Reuters Marketing Partner Forum in Miami and the reality of successful business development. With […]
Master Data Matters
Master data matters… Firms need to make better decisions internally, and with their clients. To do this they need to look at data through the prism of the three Cs – consistency, currency and completeness. They need tools to prevent poor-quality data entering systems, but also to highlight and report on data quality. In the […]
Entities, Sites & Other Objects Webinar
Pinnacle, in partnership with Thomson Reuters, ran a webinar on the 30th October titled ‘Entities, Sites and Other Objects’. Christopher Young and Beau Lynch talked attendees through how their data can be cleansed and restructured in 3E to gain better insights into their business and reduce risk exposure. The next webinar is on the 19th […]
So tell me what you want, what you really, really want…
In the latest edition of Briefing, Christopher Young, principal consultant and business development director at Pinnacle gets ‘to the point’ on how to ensure your new technology delivers what you really want. Read the article here
How to grow profits with any CRM system
In September’s issue of Forefront, Christopher Young, practice head of both Pinnacle’s Risk and Compliance and recently launched Business Development teams, offers some practical advice on how firms can drive more value from their CRM investments. You can read the article here Or download the article here
Pinnacle keen to air its Cloud experience
Uniquely among legal technology consultancies Pinnacle runs its business on the same systems used by its clients, providing both its staff and its clients with invaluable experience and perspective. Over the past 18 months there has been a particular focus on the Cloud in response to partner Intapp’s own Cloud-first shift. First up for the […]