We help firms in a myriad of ways.

> We have a real strength in Anti-Money Laundering and KYC and are increasingly working with US based firms to reduce the burden of KYC compliance. We have developed thinking and associated forms and workflows which allows firms to undertake and record the necessary risk assessments and for these risk assessments to drive the evidence collection requirements. The evidence collection requirements change in the Open forms based on the entity type (private company, partnership or trust etc), the jurisdiction and the risk assessment. The risk leadership simply configure the evidence requirements to the firm standards.

> Working with some of the largest law firms in the world has forced us to solve issues created around Framework Agreements, Panel Appointments and OCGs. We have developed Client Specific Questions: A toolset which changes the questions asked at matter inception based on the client’s group. The questions displayed and the dropdown list values in the questions are driven by the client that has been selected. A request for a Shell matter will have Shell’s questions and Shell’s dropdown list items; we have also been working recently with three very large firms to ensure that the Rates and Payers applied to matters at creation are the correct ones.

> Key to Risk Management and New Business Intake are data quality and integration. Our expertise with 3E means that we have developed very deep integrations and our ability to create our own processes within 3E means that we don’t create duplicates and the integrity of the 3E data is maximised.

If you would like more information on how we can help with your new business intake, please contact Christopher Young  christopher.young@pinnacle-oa.com