News

Resources

How we helped a UK top 50 law firm increase its support satisfaction rate from 40% to 96%   Our client              A UK Top 50 law firm The project            We provided specialist staff under our managed services programme to back-fill…

News

As concern grows over the spread of the COVID-19 (Coronavirus) our clients want to be sure that we have plans and capability in place to mitigate the risk this poses and to be able to continue to provide the services…

Event

Webinar:  Masterfile Management in Enterprise, 3E and other systems 8th April 2020 4.30pm  GMT / 9.30am PDT / 12.30pm EDT Pinnacle data quality experts Kevin Smith and Paul Knox will be hosting a free webinar on Masterfile Management, and explaining…

Articles

A change of data. A change of direction.  The reality of successful business development. In the latest edition of Forefront Pinnacle's US and UK Practice Leads for Business Development Christopher Young and Bryan Austin reflect on the takeaways from the…

Articles

In his latest Briefing 'To the Point' column, Christopher Young argues for a rethink on business development, as firms continue to struggle to build successful key client programs. It’s time to move the focus away from historic data and to…

Event

Pinnacle US will be attending this year’s LMA Annual Conference, taking place March 25-27 in Denver, Colorado. BD Head Bryan Austin and team will be on hand to advise firms looking to drive new, more profitable revenue through business development…

News

Managed services use case #1 – Keeping the lights on Today, firms everywhere are looking at how they can create cost-efficiencies and at the same time help their teams stay focused on added-value work. We can help. Sign up to…

News

Last week’s Marketing Partner Forum (MPF) was a great way to kick off the 2020 events calendar. Lots of value to be had and I just wanted to share one of the big takeaways for me, which relates to key…

News

Sarina Harnett is to join Pinnacle's fast-growing Business Development (BD) practice in the senior consulting role of solution architect. Reporting to BD head Bryan Austin, Sarina will be responsible for the design and implementation of Intapp Marketing and BD solutions:…

Event

Pinnacle are delighted to sponsor the 27th annual Marketing Partner Forum, in Miami, 22nd - 24th January. Robert Beach and Bryan Austin from Pinnacle's fast growing BD team will be there. They will be joined by new hire, Sarina Harnett,…