News

Articles

In the latest edition of Briefing (September 2020), Christopher Young, Pinnacle's principal consultant and business development director asks is BD ready for the future? How will client and business development need to change? What are the skills that need to…

Tiger Teams

September saw the fourth and final Tiger Team convene as part of Briefing magazine’s summer series, in partnership with Pinnacle. Each session has set out to address the biggest challenges ahead for law firms and getting the tiger treatment this…

Event

  Pinnacle US CEO Bob Beach will be headlining Intapp’s forthcoming webinar - Defining Value and Acing Implementation - the first in its new 4-part CRM Success series. The webinar – set for September 9, 11am EDT / 4pm BST-…

Articles

How to achieve CRM Success If there was ever a time to start making a success of your CRM this is it. Bob Beach, CEO Pinnacle US,  channels his inner physicist to explain why so many CRM projects start with…

Tiger Teams

August saw a new Tiger Team convene as part of Briefing magazine’s summer series, in partnership with Pinnacle. Each session sets out to address the biggest challenges ahead for law firms and getting the tiger treatment this time was business…

Case Study

Our client: A leading US specialist IP law firm. The project: Our client was using Thomson Reuter’s Business Development Premier CRM suite. However, with the BDP application due to be sunsetted, they needed to find a suitable alternative for relationship…

Tiger Teams

  Client Resource Centre When lockdown put a summary end to on-site training and in-person go-live support, the Pinnacle Tigers moved quickly to plug a large and looming hole for a number of clients at the sharp end of their…

Tiger Teams

New Tiger Team session available to view The Tiger Team has come roaring back into action, with Pinnacle once again partnering with Briefing magazine to bring various Tigers together to address the biggest challenges ahead for law firms. Last time…

Tiger Teams

Following on from the latest Briefing Tiger Team session, Christopher Young, Pinnacle's Head of Risk & BD Practices, on the impact of Covid-19 lockdown on business processes.   One of the most interesting takeaways for me from the finance Briefing…

Tiger Teams

Tony Pullman, Pinnacle’s head of business transformation,  asks what can we learn from this recent covid conflagration? As change professionals, we talk about the need to have a “burning platform” as the basis for any change initiative. This is because…