Challenge  Trowers & Hamlins was keen to embrace new thinking around better time data hygiene. Although time recording performance was good across the firm, it still felt that further improvement was possible. Trowers & Hamlins wanted to get all fee…

Challenge  Trowers & Hamlins chose Elite 3E as its finance system and worked with Pinnacle on the on-prem implementation throughout, from solution design and development to training. The firm uses the Elite service desk to resolve day-to-day system framework issues;…

The combination of Clyde & Co and BLM into a new legal giant involved key decisions about when and how to move business-critical data and phase out systems to manage risk effectively and maximise the union’s strategic advantage. Global head…

The Challenge Before working with PitchPerfect, McCarthy Tétrault would rely on a very small team to manually develop proposals, whilst battling tight deadlines and a steadily increasing high volume of pitches. Armed with a bank of standardized pitches and content…

Cross-departmental BI reporting with an on-premise and Azure solution   Business Intelligence project spotlight Pinnacle delivered a global 2000+ timekeeper law firm’s new Business Intelligence (BI) reporting solution to underpin their ambition for cross-departmental insights to drive operational efficiency and…

Our client A top 5 Netherlands law firm The project Our client wanted to replace their legacy risk and business acceptance tools with an Intapp-based New Business Intake tool that would integrate with their legacy PMS. The project’s scope We…

Our client A global top 20 law firm The project Our client depends on several core systems to run their law firm. They wanted ongoing support to make sure these systems continually run smoothly, are up to date and fit…

Our client: A leading US specialist IP law firm. The project: Our client was using Thomson Reuter’s Business Development Premier CRM suite. However, with the BDP application due to be sunsetted, they needed to find a suitable alternative for relationship…

Our client:                      A specialist tax consulting firm, with offices across the US and UK. The project:           Our client had gone live with 3E prior to our relationship. We provided a team of dedicated, hands-on experts to provide post-implementation recovery…

Our client An Irish Top 10 firm The project We designed and delivered a system to automate our client’s payments process. Background Although part of their process was automated, our client was still submitting the physical payments from their client…