The final session of our CRM success webinar series turned the story told so far into a cohesive whole. Whilst a robust CRM like Intapp OnePlace pays dividends across a range of law firm BD and marketing activities, where its…

Most law firms need skilled resources to undertake part-time or intermittent activities within their business support functions.  The default solution is to make these tasks part of an individual’s role, rather than to entrust them to an external expert on…

Helping law firms get maximum value from their technology investments. That’s long been a Pinnacle mantra that’s informed all our consulting work.  But it goes beyond systems expertise, software development and data quality management to embrace quality training too. In…

As 2021 starts, there seems to be a real focus on productivity and project management. It’s not just the government’s vaccination programme – law firms also appear to be on a concerted drive to improve productivity. This is manifesting itself…

Actionable insights for law firms Pinnacle hasn’t just been supporting Briefing magazine’s Tiger Team webinar series – it has been actively embracing Tiger Team working itself, with some very impressive results. The latest innovation to land is Actionable Insights for…

Client: Am Law 200 firm Project: We worked with our client to rapidly design and implement Intapp’s OnePlace for Marketing CRM solution. This application supports firms’ marketing and business development initiatives, helping to better understand and develop client relationships and…

Client: Am Law 200 firm Project: Firm-wide implementation of Intapp OnePlace for Marketing - Experience Scope: Typical experience management configuration of custom client, matter, experience, and lawyer profiles, dashboards and views Integration with Elite 3E for client, matter, timekeeper and…

How we helped a UK top 50 law firm increase its support satisfaction rate from 40% to 96%   Our client:               A UK Top 50 law firm The project:            …

You've done the hard work getting 3E up and live - what next? In this latest article in Forefront, Tony Pullman outlines how 'going live' should not be the end point but rather the starting point for a long term…

Introducing Monitor In our latest webinar, in partnership with Thomson Reuters, we introduce Monitor, a new product in Pinnacle's Data Quality Management Suite Firms have an assumed model - that 3E and Enterprise are supposed to be in balance; clients…