We specialise in the technologies used to run your business. And we focus on your success

Three core strengths form the foundation of our work: consulting and implementation, managed services, and software development. We specialise in the tools and technologies law firms use to run their businesses, including Elite, Intapp, Microsoft and Peppermint. Our singular focus is to help our clients define and achieve success by optimising their technology investments.

Our expert practice teams deliver a broad range of services. While each has its own specialist area, the complementary and collaborative way we work ensures you get maximum value.

Behind the scenes, every team is in turn supported by project managers, trainers, QA and testing specialists, developers, technicians and data experts – a highly skilled resource that is also available to you on demand.

We’re always there when you need us

We won’t just come in, deliver a service and walk away. Businesses change, particularly when you work in a demanding, regulated and dynamic area like law. So you need your applications, systems and processes to adapt and keep pace.

Alongside each of our specialist service areas we offer on-going support. We can help you make changes, manage upgrades and maintain your data. We can run refresher training for your staff and create new functionalities that match your growth.

Our specialist expertise frees you from the need to employ expert technical staff. And it helps you continue to get maximum benefit from your critical applications.

Finance Systems

We can help you get the best value from Enterprise, 3E, Intapp Time and ChromeRiver. We can install, upgrade and customize each system to suit your needs. Even if you use them across a complex, global setup, we can make sure your finance applications work together and support each other.

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Data Migration

Whether you’re migrating from Enterprise to 3E, merging with another system or merging with another firm, we can help. We can be with from the moment you start planning right through to the final conversion. Everything we do is designed to give you a fast, safe and efficient migration.

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Risk Management and New Business Intake

We can help you put in place the systems and processes you need to ensure global compliance. Wherever in the world you’re doing business, we can help you overcome common compliance challenges quickly and efficiently. Our team of specialists is the largest in EMEA. Together they bring a wealth of expert knowledge.

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Business Intelligence

We’re a global delivery partner for Elite’s Data Insights application. Our unrivalled knowledge of the software means we can help you get maximum value from your data. We can make sure your data is working for you, giving you the information you need to make informed decisions and drive change.

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Document Outputs
(3E Templates)

We can help you use 3E Templates application to automatically create and distribute professional, readable documents. We can install the system and configure it to suit your specific needs. This will make your critical business information more visible. Give you better management control. And help increase your profitability.

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We can help you use Intapp’s Pricing application to set more robust pricing and drive growth and profitability across your firm. Because of our deep understanding of financial systems, change management and business development, we have valuable sights into how it works. We can help you structure your data so you both price competitively and ensure a healthy profit.

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Change Management (CMT)

We can help you manage and deliver change so your projects lead to lasting business success. Our expert change team is made up of specialist change managers. Trainers, QA staff and testers. They work with our Pinnacle colleagues to help you implement new systems and change the way your teams work across your firm.

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Managed Services

Our Hands and Minds managed services give you access to our whole team of more than 70 expert consultants. We’ll work with you to plan the service that’s right for you. This could be a rolling, annual ‘call-off’ contract or a fixed-term arrangement. Whichever, you’ll have the security of knowing we’ll be there for you when you need us.

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Time Recording

We can help you use time recording to improve your productivity, profitability and client value. We’re a long-term partner to Intapp and have in-depth expertise working with its Time application. We can implement Time for you and integrate it with your other applications so it provides maximum value across your firm.

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