What does it do?   Data Quality Monitor is a system-agnostic product that helps firms embed disciplined monitoring of data integrity across any of their systems. It’s an automated tool that lets you check Elite 3E, Intapp, and other SQL databases…

Time recording software has been an ever-present in law firms for the past thirty years. Long pivotal to the billing process, it has also become invaluable in the era of alternative billing structures for establishing ‘cost of production’: just how…

Law firm strategy and investment research conducted last year by Briefing Magazine and HSBC has proved very prescient. It reported that 70% of strategic leaders expected an increase in law firm merger and acquisition activity in 2023. In April this…

There were two or three key points I came away with from the annual PSMG conference, which were further reinforced on a call I had the following day around data quality issues and the challenges of prompting actions and decisions.…

The greatest quest of King Arthur and his Knights was the search for the mythical Holy Grail. The modern law firm has its own legendary equivalent, the much sought-after Holy Grail of lawyers being 100% happy and comfortable around legal…

“Half my advertising spend is wasted; the trouble is, I don’t know which half.”  Depending on which side of the Atlantic you’re on, this famous quote is regularly attributed to either U.S. retail magnate and forefather of marketing John Wanamaker…

The financial resilience shown by the legal sector throughout Covid was impressive, with many recording strong results for 20/21 and 21/22. But that buoyancy has subsided in the face of more familiar challenges, with PwC in their Law Firms’ Survey…

Kevin Smith, Head of Managed Services at Pinnacle, says law firms are challenged to hold onto their investment in IT expertise when a big project ends, and continually rehiring roles is far from ideal. There's a more flexible and cost-effective…

In the show that is legal, marketers and business developers have been perennial support players, contributing from the wings. But are we now at the point where they finally get to move centre stage?   The last three decades have…

Christopher Young of Pinnacle explores the benefits of the cloud, the challenges it can present and why law firms should consider storing data within the cloud.   A few years ago, a law firm would typically have a huge cupboard…