When it comes to implementing software, there are many things to consider, from financial costs to cultural costs. The most favored solution at the beginning, may not be the most suitable option once you start to understand your data touchpoints…
Recently, my colleague Tony Pullman wrote an article on the value of system interoperability and what prevents it. At Pinnacle, we regularly explore the issue of interoperability with our clients and their development teams. We want to accelerate interoperability…
This article is reprinted with permission from the Association of Legal Administrators, ©2022. View the original article here: https://www.legalmanagement.org/2022/october/departments/absolute-interoperability-can-make-your-firm-more-efficient. _________________________________________________ It’s now common for businesses to have a number of different systems in place for various business functions. However,…
This year’s ILTACON is set to be the second biggest one in their history, after the 2019 conference. As usual, a number of business partners are using it as a channel to launch new, innovative solutions and services and in…
Ask any law firm what profitability means to them, and you are likely to get a different answer. While on paper it may seem that profitability should be easy to define, in practice, it’s anything but simple to nail down.…
Today 85% of firms agree that Environmental, Social and Governance (ESG) initiatives are more important to clients than ever before[1]. As this demand builds and it becomes an integral part of doing business, law firm marketeers are also feeling this…
When I met Sadie Baron I was immediately in awe of her enthusiasm and off-the-scale creativity. In fact, I can’t say I’ve come across many people like Sadie. She’s admirably authentic and firmly believes in hiring for attitude over…
Speaking to Chris Hinze I quickly realise he’s a man on a mission to integrate lawyers and marketing teams, and quite frankly, I like his style. In Chris’s world partners and the marketing team aren’t separate entities, in fact they…
When I sit down to talk to Liz Lockett, Chief Business Development & Marketing Officer at Ice Miller LLP, I quickly realize that the legal sector is in her blood, it’s in her DNA. No honestly, it really is. Law…
Christopher Young's interview with Jon Brewer. When I sit down with Jon I immediately sense his integrity. His mantra is ‘being a great leader is about making those around you great.’ And I can see that he lives and…