What is so unique about Pinnacle’s services?

- Covington & Burling LLP


Unlike most consultancies, we have a laser-like focus on core enterprise systems, specifically those of our long-term partners, Thomson Reuters and Intapp. Our trusted relationship with both vendors is such that we have the status of development partner, collaborating and advising at the early stages of a product lifecycle to ensure the optimum fit in the field.

Then there’s the sheer scale of the practice – over 100 staff located around the world, dedicated to implementation consulting, managed services and software development, with project experience right across the UK Magic Circle and Top 100 law firms, plus the AmLaw 200 and a range of boutique/niche practices. That’s the single biggest resource pool for both Thomson Reuters and Intapp expertise available globally.

Our people are unusual too – in a good way! Average experience of Pinnacle personnel in the professional services sector? 16 years. That’s real coal-face exposure, living and breathing the same issues and challenges as the customers we are now helping every day.

Finally, we are quite unique in that we run our own business on the same applications that we help implement. Our finance system is Elite 3E; we record time through Intapp’s Time 8 product; our bill templates are created using 3E Template Designer; our reporting and management information is powered by Thomson Reuters’ Data Insights and Microsoft PowerBI and at the heart of our business is Dominus, our own Master Data Directory (MDD).  There is nothing that makes you more attuned to a system’s potential than when you are reliant on it for your own success.