The role of culture in project success

What makes or breaks a project in law firms more often than not comes down to the implementation approach rather than the technology or the change programme itself. Guiding something new from the initial idea to successful roll out requires a detailed understanding of the subject of the project as well as the cultural nuances […]

Val Reece appointed as Pinnacle US Director of Client Services – 3E

[17.02.2022, Boston] Pinnacle announces that it has appointed Val Reece, as its new US Director of Client Services – 3E. Reece is based in Boston and works across Pinnacle’s teams who support all major operational functions within leading law firms.   Val says of her appointment: “I’ve loved working in the finance systems space within the legal […]

Intelligence transformation

Firms need to change their business intelligence approach to keep up with new and more sophisticated expectations, says Michael Turner, principal consultant & BI team lead at Pinnacle, who offers a plan of action for legal businesses to develop an “everything, everywhere” scheme for business reporting. The last ten years have seen a step change […]

Cross-departmental BI reporting to realise PMS investment

Cross-departmental BI reporting with an on-premise and Azure solution   Business Intelligence project spotlight Pinnacle delivered a global 2000+ timekeeper law firm’s new Business Intelligence (BI) reporting solution to underpin their ambition for cross-departmental insights to drive operational efficiency and realise the investment made in their new 3E Practice Management System. The new solution had […]