Harbor Acquires Pinnacle, Expanding Presence in UK, Europe and Asia Pacific

Expert services providers join forces to deliver strategy, legal technology, operations, and intelligence to law firms and corporate law departments  CHICAGO and LONDON, 1st February 2024 – Harbor today announced its acquisition of Pinnacle, a leading legal technology and managed services provider in the UK, Europe, North America, and Asia Pacific. This expansion enables Harbor […]

Feature Focus: Data Quality Monitor – Out-of-the-Box and Custom Checks

What does it do?   Data Quality Monitor is a system-agnostic product that helps firms embed disciplined monitoring of data integrity across any of their systems. It’s an automated tool that lets you check Elite 3E, Intapp, and other SQL databases for issues such as inconsistencies or incompleteness, encouraging prompt resolutions.    Data Quality Monitor comes with […]

Can Law Firms Enforce Their Time Policy and Stay Culturally Sensitive?

Time recording software has been an ever-present in law firms for the past thirty years. Long pivotal to the billing process, it has also become invaluable in the era of alternative billing structures for establishing ‘cost of production’: just how long does it take Lawyer A or Team B to complete a certain type of […]

Time Policy Manager Brings “Seismic Change” to the Promptness of Time Recording at Trowers & Hamlins

Challenge  Trowers & Hamlins was keen to embrace new thinking around better time data hygiene. Although time recording performance was good across the firm, it still felt that further improvement was possible. Trowers & Hamlins wanted to get all fee earners performing consistently and compliantly with its time policy; but it was also sensitive to […]

Pinnacle Expands to Establish APAC Presence, Marked by Hire of Scott Sonter

Pinnacle, international legal technology and consulting business, announces its expansion into the APAC region with the ambition to make specialist, expert services and solutions accessible around the clock for global and regional law firm clients. The investment in growing Pinnacle’s presence in the region, where it already works with a number of firms, is marked […]

3E Managed Service is “Like Having an Extra Person, Who is an Expert in Everything” for Trowers & Hamlins

Challenge  Trowers & Hamlins chose Elite 3E as its finance system and worked with Pinnacle on the on-prem implementation throughout, from solution design and development to training. The firm uses the Elite service desk to resolve day-to-day system framework issues; but it also wanted to be more proactive and progressive around 3E development so that […]

Merger in Process

The combination of Clyde & Co and BLM into a new legal giant involved key decisions about when and how to move business-critical data and phase out systems to manage risk effectively and maximise the union’s strategic advantage. Global head of finance systems, Jeremy Morris, outlines how it identified this path working with Pinnacle. October’s […]