Time Policy Manager Brings “Seismic Change” to the Promptness of Time Recording at Trowers & Hamlins

Challenge  Trowers & Hamlins was keen to embrace new thinking around better time data hygiene. Although time recording performance was good across the firm, it still felt that further improvement was possible. Trowers & Hamlins wanted to get all fee earners performing consistently and compliantly with its time policy; but it was also sensitive to […]

Pinnacle Expands to Establish APAC Presence, Marked by Hire of Scott Sonter

Pinnacle, international legal technology and consulting business, announces its expansion into the APAC region with the ambition to make specialist, expert services and solutions accessible around the clock for global and regional law firm clients. The investment in growing Pinnacle’s presence in the region, where it already works with a number of firms, is marked […]

3E Managed Service is “Like Having an Extra Person, Who is an Expert in Everything” for Trowers & Hamlins

Challenge  Trowers & Hamlins chose Elite 3E as its finance system and worked with Pinnacle on the on-prem implementation throughout, from solution design and development to training. The firm uses the Elite service desk to resolve day-to-day system framework issues; but it also wanted to be more proactive and progressive around 3E development so that […]

Merger in Process

The combination of Clyde & Co and BLM into a new legal giant involved key decisions about when and how to move business-critical data and phase out systems to manage risk effectively and maximise the union’s strategic advantage. Global head of finance systems, Jeremy Morris, outlines how it identified this path working with Pinnacle. October’s […]

Sam Sheldon Joins Pinnacle to Establish Capabilities in Financial Planning and Analytics

Sam Sheldon joins legal technology and consultancy business, Pinnacle, to establish its capabilities in Financial Planning and Analytics that will help clients better align their reporting capabilities with their business strategy through the use of the Microsoft Power Platform.  Sheldon’s hire follows Pinnacle’s recent announcement to align its BI and Microsoft Practice Groups to deliver […]

Law Firm MBD Teams Can’t Afford Not Knowing What Works and What Doesn’t

“Half my advertising spend is wasted; the trouble is, I don’t know which half.”  Depending on which side of the Atlantic you’re on, this famous quote is regularly attributed to either U.S. retail magnate and forefather of marketing John Wanamaker or to UK industrialist Lord Leverhulme (of Lever Brothers fame).  It’s often trotted out in […]

Smart Moves to Have Stronger Financial Control in Your Law Firm

The financial resilience shown by the legal sector throughout Covid was impressive, with many recording strong results for 20/21 and 21/22. But that buoyancy has subsided in the face of more familiar challenges, with PwC in their Law Firms’ Survey 2022 citing macroeconomic uncertainty and the inability to recover inflationary costs through pricing as two […]