There were two or three key points I came away with from the annual PSMG conference, which were further reinforced on a call I had the following day around data quality issues and the challenges of prompting actions and decisions. The topic is clearly an important and valued one based on the number of firms […]
Marketing and Business Development Teams: Is Data the Catalyst to Making You Shine?
In the show that is legal, marketers and business developers have been perennial support players, contributing from the wings. But are we now at the point where they finally get to move centre stage? The last three decades have witnessed a steady evolution of legal practice and law firm management, driven by technology and […]
Absolute Interoperability Can Make Your Firm More Efficient
This article is reprinted with permission from the Association of Legal Administrators, ©2022. View the original article here: https://www.legalmanagement.org/2022/october/departments/absolute-interoperability-can-make-your-firm-more-efficient. _________________________________________________ It’s now common for businesses to have a number of different systems in place for various business functions. However, there’s a strong divide between businesses that have smooth sailing absolute interoperability, where system and […]
To the point: key change
In his latest Briefing ‘To the Point‘ column, Christopher Young argues for a rethink on business development, as firms continue to struggle to build successful key client programs. It’s time to move the focus away from historic data and to start looking at data about the future. Download the article here For the latest edition […]
Master Data Matters
Master data matters… Firms need to make better decisions internally, and with their clients. To do this they need to look at data through the prism of the three Cs – consistency, currency and completeness. They need tools to prevent poor-quality data entering systems, but also to highlight and report on data quality. In the […]