Maximising marginal gains

  As winter draws in, we’re seeing our US law firm clients begin planning for 2022 – and so we’ve also taken a look at what next year might look like, with the help of both Deloitte’s latest CFO survey and Briefing’s recently published law firm strategy survey with HSBC. Deloitte’s report highlights inflation and labour supply as […]

Automation Report

Almost every firm that Pinnacle is working with is looking to put in place automation, whether it is marketing automation, automation to speed up billing processes, integrating with external data feeds in the new business intake process, or using new technologies built into products, such as Intapp’s AI-assisted conflicts clearance. Whatever the process being automated, […]

How small steps can add up to big improvements

Innovation—a word much bandied about by firms and vendors but also a word that means different things to different people. Some 15 years ago, in a previous life when working in the angel investment arena, I heard Simon Woodroffe speak. Simon was the founder of YO! Sushi. He talked about making a 1% improvement in […]

Degrees of Innovation

The latest issue of Briefing is focused on innovation, a word which means different things to different firms. Some 15 years ago, in a previous life in the angel investment arena, I heard Simon Woodroffe, founder of YO! Sushi, speak. He talked about making a 1% improvement in his life every day – it being […]

Pulling the productivity strings

Christopher Young, who leads Pinnacle’s risk and BD practice, detects a switch of “P” priorities—moving on from “pandemic” to focus on “productivity”—and looks at the thinking and strategy firms are adopting for 2021. As 2021 gets properly going, there seems to be a real focus on productivity and project management—and new persistent demands for more […]

Pinnacle acquires Enable Business Solutions Limited

  Pinnacle is pleased to announce that it has acquired Enable Business Solutions Limited, the creators of PitchPerfect and RevenueManager. Global legal technology consultancy Pinnacle has acquired leading pitch automation vendor Enable Business Solutions Limited, in a move that will accelerate the joint company’s global expansion and bring together its risk, finance and business development expertise. The […]

To the Point: Priority Productivity

As 2021 starts, there seems to be a real focus on productivity and project management. It’s not just the government’s vaccination programme – law firms also appear to be on a concerted drive to improve productivity. This is manifesting itself in a number of conversations that we’re having. Our various business intelligence teams are busier […]

Webinar: The information governance challenges law firms face: Where to start? Where to focus

  Information governance continues to challenge law firms. Do you know what to do about it? Every law firm faces challenges with information governance (IG). To protect your firm, you must take steps to address these. But do you know where to start? And which are the most critical issues? Join us on the 24th […]

Pinnacle Partners with FileTrail expanding Risk Practice with Information Governance Services

Legal technology consultancy to resell FileTrail in the UK Legal technology consultancy Pinnacle has announced a partner and reseller agreement with FileTrail in the UK. FileTrail provides next-generation information governance and records management software for law firms and highly regulated industries. Pinnacle will be expanding the scope of its Risk Management Practice to bring in […]

Risk and Compliance Report Card: Good, but can do better

By Christopher Young, Head of Risk and Business Development Practices, Pinnacle This article first appeared in Forefront IV 2020 Let’s talk risk and compliance. My observation would be that firms are doing a pretty good job of undertaking the risk assessments as they take on matters. The conflicts and anti-money laundering (AML) assessments are getting […]