Pulling the productivity strings

Christopher Young, who leads Pinnacle’s risk and BD practice, detects a switch of “P” priorities—moving on from “pandemic” to focus on “productivity”—and looks at the thinking and strategy firms are adopting for 2021. As 2021 gets properly going, there seems to be a real focus on productivity and project management—and new persistent demands for more […]


Business Processes and the 3 C’s

Following on from the latest Briefing Tiger Team session, Christopher Young, Pinnacle’s Head of Risk & BD Practices, on the impact of Covid-19 lockdown on business processes.   One of the most interesting takeaways for me from the finance Briefing Tiger Teams session came from Kate Bassett at Ashurst LLP, when she talked about the […]


Data Quality Management

  Everything you always wanted to know about Data Quality Management In this five-post Q&A series we’ll  explore the concept of data quality management – what it is, why you need it and how to achieve it #1  What is ‘bad’ data? Law firms have business applications that contain huge amounts of master and transactional […]


Register now – Webinar 8th April 4.30pm GMT

Webinar:  Masterfile Management in Enterprise, 3E and other systems 8th April 2020 4.30pm  GMT / 9.30am PDT / 12.30pm EDT Pinnacle data quality experts Kevin Smith and Paul Knox will be hosting a free webinar on Masterfile Management, and explaining how firms can more easily and efficiently achieve the requisite high standards of address data. […]


Keeping things as they should be with Monitor

Introducing Monitor In our latest webinar, in partnership with Thomson Reuters, we introduce Monitor, a new product in Pinnacle’s Data Quality Management Suite Firms have an assumed model – that 3E and Enterprise are supposed to be in balance; clients are supposed to be in the requisite downstream systems with the right names etc. Most […]


Entities, Sites & Other Objects Webinar

Pinnacle, in partnership with Thomson Reuters, ran a webinar on the 30th October titled ‘Entities, Sites and Other Objects’. Christopher Young and Beau Lynch talked attendees through how their data can be cleansed and restructured in 3E to gain better insights into their business and reduce risk exposure. The next webinar is on the 19th […]


Briefing Frontiers – Data and analytics 2019

Pinnacle’s change management and transformation practice lead, Tony Pullman, will be on the panel at Briefing Frontiers – Data and analytics 2019 event on the 29th January 2019. He and his fellow panellists will be debating the ‘future law firm as a data led venture’. Hot topics include ‘a question of identity or adaptability’, ‘supercharging lawyers through […]


Practice Management System Upgrades and Reporting

Practice Management System Upgrades and Reporting By Michael Turner, Principal Consultant and Team Lead, Data Insights, Pinnacle The upgrade of a firm’s practice management system (PMS) is always driven by multiple factors, but enhancing a firm’s capability to produce, distribute, and consume information is always near the top of the business case. If the firm […]


Data Priming

PINNACLE PRIMED TO RESHAPE FUTURE OF ENTERPRISE TO 3E MIGRATIONS The Pinnacle consulting will launch a new offering at this year’s VANTAGE conference that is set to radically reshape the Enterprise to 3E migration process. Data Priming will unlock an enhanced conversion model by helping firms get ‘data fit’ before they start their 3E projects. […]