9 Reasons Why Managed Services Make Sense

Most law firms need skilled resources to undertake part-time or intermittent activities within their business support functions.  The default solution is to make these tasks part of an individual’s role, rather than to entrust them to an external expert on a managed service basis. But too often it’s a solution found lacking and here’s why: […]

Pinnacle Partners with FileTrail expanding Risk Practice with Information Governance Services

Legal technology consultancy to resell FileTrail in the UK Legal technology consultancy Pinnacle has announced a partner and reseller agreement with FileTrail in the UK. FileTrail provides next-generation information governance and records management software for law firms and highly regulated industries. Pinnacle will be expanding the scope of its Risk Management Practice to bring in […]

Risk and Compliance Report Card: Good, but can do better

By Christopher Young, Head of Risk and Business Development Practices, Pinnacle This article first appeared in Forefront IV 2020 Let’s talk risk and compliance. My observation would be that firms are doing a pretty good job of undertaking the risk assessments as they take on matters. The conflicts and anti-money laundering (AML) assessments are getting […]

To the Point: Get Risk Ready in 2021

In the November 2020 issue of Briefing Pinnacle’s Head of Risk and BD Practice, Christopher Young looks towards risk management in 2021.   Within Risk & Compliance our observation would be that firms are doing a good job of undertaking the risk assessments as they take on matters – Conflicts and AML assessments are getting […]

Tiger Team Session: Risk in remoteness?

September saw the fourth and final Tiger Team convene as part of Briefing magazine’s summer series, in partnership with Pinnacle. Each session has set out to address the biggest challenges ahead for law firms and getting the tiger treatment this time was risk. Briefing’s editor-in-chief Richard Brent was joined by a suitably diverse cast: James Holman, […]

Pinnacle adds to Intapp team with business acceptance specialist

Pinnacle has announced the appointment of Yvette Hetherington as a senior consultant within the UK Risk & NBI team. Yvette joins from Allen & Overy where she was product specialist for the Intapp suite and liaised for a number of years with Pinnacle on A&O’s roll-out of Intapp solutions supporting risk management and business acceptance. Commenting […]

How is Pinnacle helping its customers with new business intake

We help firms in a myriad of ways. > We have a real strength in Anti-Money Laundering and KYC and are increasingly working with US based firms to reduce the burden of KYC compliance. We have developed thinking and associated forms and workflows which allows firms to undertake and record the necessary risk assessments and […]

Implementing Intapp Open at HFW

Paul Jenkins , head of IT projects and change at HFW talked to Briefing about how Pinnacle helped them get through the ups and downs of implementing Intapp Open.  And ahead of schedule! This time last year, HFW was on a mission to update its systems. In addition to Microsoft Office, it was implementing and […]