How our managed service is helping a global law firm maintain ‘Business As Usual’ across their core systems

Our client A global top 20 law firm The project Our client depends on several core systems to run their law firm. They wanted ongoing support to make sure these systems continually run smoothly, are up to date and fit for purpose. We created a bespoke, flexible, managed service contract to provide expert support whenever […]


Dates for your diary – Autumn webinars

Pinnacle is kicking off a new season of TRE partnership with two free webinars for Elite customers planned for the autumn.   On Wednesday 30th October (4pm GMT), Christopher Young and Beau Lynch will present  Entities, sites and other objects’‘, aimed at those involved in financial reporting and AML/client risk assessment. The session will look at […]


Introducing Monitor: Transforming data quality management

Legal technology consultancy Pinnacle has launched a new product and service designed to help firms secure a consistently high level of data quality and hygiene. Monitor is a tool which runs as an automated process that is deliberately system agnostic.  It is used to check Elite 3E, Enterprise, InterAction, Intapp Open and other databases for […]


New Business Development Practice for Pinnacle

Pinnacle has announced the launch of a new Business Development (BD) practice as part of its ongoing strategic alignment with Intapp’s client lifecycle model. The BD Practice will provide clients with consulting and technical services focused on enhancing law firm business development, including CRM strategy, key client programs, and “Intapp for Marketing” & Pricing implementations. […]


Implementing Intapp Open at HFW

Paul Jenkins , head of IT projects and change at HFW talked to Briefing about how Pinnacle helped them get through the ups and downs of implementing Intapp Open.  And ahead of schedule! This time last year, HFW was on a mission to update its systems. In addition to Microsoft Office, it was implementing and […]


Pinnacle announces major US investment

Pinnacle has announced a significant investment in the US, restructuring and expanding its existing operations in response to growing demands for its business consulting and implementation services across both Elite 3E and Intapp portfolios. It has appointed NexLaw Partners co-founder Bob Beach as Pinnacle US’s first CEO to oversee practice development and drive new business. […]


Pinnacle puts client due diligence on fast track

Pinnacle has announced the official release of its Client Due Diligence (CDD) solution following successful pilots in two top 20 law firms over the summer. CDD has been designed to help global firms manage the myriad stringent requirements more efficiently, in particular catering for the subtle differences in client due diligence that exist in the […]