3: Driving Operational Improvements and Efficiencies You’ve defined success and aced your CRM implementation. Your users are actively using the new system and successfully accomplishing their goals. What now? You’re about to experience the broader impacts of CRM across the firm that stem from operational success, the third pillar of Pinnacle’s Success and Value […]
How to achieve CRM success webinar: Part 2
CRM Success Part 2: Encouraging adoption and user success In the second webinar in our CRM Success series, in partnership with Intapp, we’re focusing on encouraging adoption and user success. Pinnacle Head of Business Transformation & Chief Operations Officer Tony Pullman, and Intapp Principal Consultant Amy Fielek will be discussing how to define, encourage […]
New hire for Pinnacle US as BD projects start to flow
Pinnacle US is further strengthening its Marketing and Business Development practice with the appointment of former OnePlace consulting and customer success director, Vijay Motiramani. Vijay will initially be supporting Practice Director Bryan Austin on a part-time basis as Pinnacle responds to increased demand for Intapp OnePlace for Marketing skills and services. Bryan comments: “2020 so […]
CLIENTSFirst and Pinnacle forge CRM powerhouse with new alliance
CLIENTSFirst Consulting and Pinnacle US have announced an alliance to provide best in class CRM consulting and implementation services to the legal market. The two consulting firms have been motivated by clear synergies in their client work, with CLIENTSFirst’s unmatched strategy, business process and data quality capabilities and Pinnacle’s industry-leading experience with Intapp OnePlace for […]
New Business Development Practice for Pinnacle
Pinnacle has announced the launch of a new Business Development (BD) practice as part of its ongoing strategic alignment with Intapp’s client lifecycle model. The BD Practice will provide clients with consulting and technical services focused on enhancing law firm business development, including CRM strategy, key client programs, and “Intapp for Marketing” & Pricing implementations. […]