3: Driving Operational Improvements and Efficiencies You’ve defined success and aced your CRM implementation. Your users are actively using the new system and successfully accomplishing their goals. What now? You’re about to experience the broader impacts of CRM across the firm that stem from operational success, the third pillar of Pinnacle’s Success and Value […]
Tiger Team Briefing 5P – Driving business development performance
Tiger Team Briefing 5P – Driving business development performance Briefing magazine’s virtual 5P conference prompted the latest Tiger Team gathering, with the focus on business development performance aligning with one of 5P’s core themes. Editor-in-chief Richard Brent and Christopher Young, leader of the BD practice at Pinnacle, were joined by Sid Welham, chief operating […]