To the Point: Priority Productivity

As 2021 starts, there seems to be a real focus on productivity and project management. It’s not just the government’s vaccination programme – law firms also appear to be on a concerted drive to improve productivity. This is manifesting itself in a number of conversations that we’re having. Our various business intelligence teams are busier […]

Tiger Team Briefing 5P – Driving business development performance

  Tiger Team Briefing 5P – Driving business development performance Briefing magazine’s virtual 5P conference prompted the latest Tiger Team gathering, with the focus on business development performance aligning with one of 5P’s core themes. Editor-in-chief Richard Brent and Christopher Young, leader of the BD practice at Pinnacle, were joined by Sid Welham, chief operating […]

Time for Business Development Tigers to roar

Time for Business Development Tigers to roar By Christopher Young, Business Development Practice Lead, Pinnacle This article appeared in Forefront III 2020   Looking back on the first half of the year, it is amazing how our businesses have changed, how quickly, and how dramatically. Teams really have achieved remarkable things in the face of […]

‘Go-live’ support in a socially distanced world

  Client Resource Centre When lockdown put a summary end to on-site training and in-person go-live support, the Pinnacle Tigers moved quickly to plug a large and looming hole for a number of clients at the sharp end of their roll-outs. At the critical moment(s) assistance and training simply moved across to Zoom or Teams […]

Thinking differently for a new normal

New Tiger Team session available to view The Tiger Team has come roaring back into action, with Pinnacle once again partnering with Briefing magazine to bring various Tigers together to address the biggest challenges ahead for law firms. Last time the session was built around finance, but this time it was a firm-wide look at […]

Client Portal for Intapp – Solving the problem of due diligence

Solving the problem of due diligence All law firm members will be familiar with some of the frustrations around KYC and AML in the new business intake process. For many of our Intapp clients they email out requests to parties for standard due diligence documents such as proof of identity and address; and when received […]

Teams to Time – solving the lockdown time conundrum

Like many firms come lockdown, we moved our business rapidly from using Skype for Business to Microsoft Teams.  Whilst the Intapp Time Capture Tool monitored Skype activity there wasn’t a Microsoft Teams connector – so we put together a Tiger Team to build one. Pinnacle’s Development and Intapp specialists pooled resources to come up with […]

Responding to temporary sales tax changes

How to keep up with temporary indirect tax (VAT, GST etc.) changes. While Pinnacle is supporting Briefing magazine’s current Tiger Teams initiative, it seemed only right to bring our own Tigers together and unleash them to solve a whole range of new challenges thrown up by the pandemic. The Tiger Team concept was made famous […]

Tiger Teams Financial Agility

Can you hear that? That’s the roar of the new Tiger Teams – Briefing magazine’s latest content strand, conceived and run in conjunction with Pinnacle. The Tiger Team concept was made famous by NASA and the Apollo 13 mission – the forging of a specialised, high-performing, cross-functional team to solve a specific problem or critical […]