Maximising marginal gains

  As winter draws in, we’re seeing our US law firm clients begin planning for 2022 – and so we’ve also taken a look at what next year might look like, with the help of both Deloitte’s latest CFO survey and Briefing’s recently published law firm strategy survey with HSBC. Deloitte’s report highlights inflation and labour supply as […]

Governance in a hybrid world

Another wave of conversations about returning to the office will be in full motion with the arrival of September, and by now firms have become much more efficient at assessing the related operational implications. An interesting dynamic that has been central to our conversations recently is space governance and its implications for billable time. We […]

Degrees of Innovation

The latest issue of Briefing is focused on innovation, a word which means different things to different firms. Some 15 years ago, in a previous life in the angel investment arena, I heard Simon Woodroffe, founder of YO! Sushi, speak. He talked about making a 1% improvement in his life every day – it being […]

To the Point: Priority Productivity

As 2021 starts, there seems to be a real focus on productivity and project management. It’s not just the government’s vaccination programme – law firms also appear to be on a concerted drive to improve productivity. This is manifesting itself in a number of conversations that we’re having. Our various business intelligence teams are busier […]

BD ready for future?

In the latest edition of Briefing (September 2020), Christopher Young, Pinnacle’s principal consultant and business development director asks is BD ready for the future? How will client and business development need to change? What are the skills that need to be honed? Which tools and techniques need to be developed? Read and download the article […]

Thinking differently for a new normal

New Tiger Team session available to view The Tiger Team has come roaring back into action, with Pinnacle once again partnering with Briefing magazine to bring various Tigers together to address the biggest challenges ahead for law firms. Last time the session was built around finance, but this time it was a firm-wide look at […]

Tiger Teams Financial Agility

Can you hear that? That’s the roar of the new Tiger Teams – Briefing magazine’s latest content strand, conceived and run in conjunction with Pinnacle. The Tiger Team concept was made famous by NASA and the Apollo 13 mission – the forging of a specialised, high-performing, cross-functional team to solve a specific problem or critical […]

To the point: key change

In his latest Briefing ‘To the Point‘ column, Christopher Young argues for a rethink on business development, as firms continue to struggle to build successful key client programs. It’s time to move the focus away from historic data and to start looking at data about the future. Download the article here For the latest edition […]

So tell me what you want, what you really, really want…

In the latest edition of Briefing, Christopher Young, principal consultant and business development director at Pinnacle gets ‘to the point’ on how to ensure your new technology delivers what you really want. Read the article here  

Pinnacle unlocks the power of BI for Gilbert & Tobin

Pinnacle unlocks the power of BI for Gilbert & Tobin Business intelligence, driven by 3E Data Insights, has been one of Pinnacle’s fastest-growing areas over the past year as firms seek to maximise the value of their organisational data. In May’s Briefing magazine, Peter Dombkins and Andrew Babbage at Gilbert + Tobin describe their business intelligence […]