Webinar: CRM Success Series No.4 – Win more business

Win more business: Produce data-driven insights by tapping into your firm’s greatest assets Improve the win-rate of your legal BD teams by creating highly customised programmes and pitches from the intelligence embedded in your CRM and EXP systems. Bryan Austin, Director of Business Development, Pinnacle US will be joined by Chris Whitmore, Intapp Practice Group […]

Webinar: CRM Success Series Part 3.

  3: Driving Operational Improvements and Efficiencies You’ve defined success and aced your CRM implementation. Your users are actively using the new system and successfully accomplishing their goals. What now? You’re about to experience the broader impacts of CRM across the firm that stem from operational success, the third pillar of Pinnacle’s Success and Value […]

The Reality of Successful Business Development

A change of data. A change of direction.  The reality of successful business development. In the latest edition of Forefront Pinnacle’s US and UK Practice Leads for Business Development Christopher Young and Bryan Austin reflect on the takeaways from the Thomson Reuters Marketing Partner Forum in Miami and the reality of successful business development.  With […]

Pinnacle US adds to BD practice as Intapp projects take off

Sarina Harnett is to join Pinnacle’s fast-growing Business Development (BD) practice in the senior consulting role of solution architect. Reporting to BD head Bryan Austin, Sarina will be responsible for the design and implementation of Intapp Marketing and BD solutions: Experience, CRM, and Relationships. She brings with her over a decade in the sales and […]

DealCloud gets Pinnacle vote

DealCloud gets Pinnacle vote Following on from its roll-out of TRE’s 3E and Data Insights solutions and more recently its adoption of Intapp Time 8, legal technology consultancy Pinnacle has now gone live with Intapp DealCloud to drive its CRM/BD activity. Running its own business on the solutions of its partners is a unique characteristic […]

Pinnacle US builds up senior consulting team with BD hire

Legal technology consultancy Pinnacle has announced the hiring of Bryan Austin to head up its new Business Development (BD) practice as part of its ongoing US growth strategy. Bryan has spent the past decade specializing in law firm business development, advising Am Law 200 marketing departments on strategy and technology to achieve their marketing and […]

New Business Development Practice for Pinnacle

Pinnacle has announced the launch of a new Business Development (BD) practice as part of its ongoing strategic alignment with Intapp’s client lifecycle model. The BD Practice will provide clients with consulting and technical services focused on enhancing law firm business development, including CRM strategy, key client programs, and “Intapp for Marketing” & Pricing implementations. […]