How we helped a UK top 50 law firm increase its support satisfaction rate from 40% to 96% Our client: A UK Top 50 law firm The project: We provided specialist staff under our managed services programme to back-fill a number of our […]
The Reality of Successful Business Development
A change of data. A change of direction. The reality of successful business development. In the latest edition of Forefront Pinnacle’s US and UK Practice Leads for Business Development Christopher Young and Bryan Austin reflect on the takeaways from the Thomson Reuters Marketing Partner Forum in Miami and the reality of successful business development. With […]
To the point: key change
In his latest Briefing ‘To the Point‘ column, Christopher Young argues for a rethink on business development, as firms continue to struggle to build successful key client programs. It’s time to move the focus away from historic data and to start looking at data about the future. Download the article here For the latest edition […]
Pinnacle US adds to BD practice as Intapp projects take off
Sarina Harnett is to join Pinnacle’s fast-growing Business Development (BD) practice in the senior consulting role of solution architect. Reporting to BD head Bryan Austin, Sarina will be responsible for the design and implementation of Intapp Marketing and BD solutions: Experience, CRM, and Relationships. She brings with her over a decade in the sales and […]
Putting OnePlace for Marketing through its paces
Pinnacle implement Intapp’s OnePlace for Marketing CRM solution on the DealCloud platform Here at Pinnacle we utilize our partners’ products to run our business. Not only does this give us credibility with both current and prospective clients in that we use what they use, it provides our consulting staff with the opportunity to deeply learn […]
So tell me what you want, what you really, really want…
In the latest edition of Briefing, Christopher Young, principal consultant and business development director at Pinnacle gets ‘to the point’ on how to ensure your new technology delivers what you really want. Read the article here
#AskPinnacle
Pinnacle’s team knows the Thomson Reuters finance systems inside out, with expertise across conversion, compliance, templates, billing processes and business intelligence. Join us at our interactive session, “Lessons Learned” on Wednesday 19th, 1.45pm at Vantage San Diego, where we’ll answer your questions on how you can get the most from your investment in 3E. We’ll also share […]
DealCloud gets Pinnacle vote
DealCloud gets Pinnacle vote Following on from its roll-out of TRE’s 3E and Data Insights solutions and more recently its adoption of Intapp Time 8, legal technology consultancy Pinnacle has now gone live with Intapp DealCloud to drive its CRM/BD activity. Running its own business on the solutions of its partners is a unique characteristic […]
Pinnacle expertise to peak at Connect19 London
Following on from a successful launch at Connect19 New York, Pinnacle is set to unveil its new Business Development practice area to a UK audience as Intapp’s Connect customer event comes to London on May 22-23. Practice head Christopher Young will be leading Thursday’s Super Session – Refocusing to deliver profitable revenue growth – in […]
Pinnacle US builds up senior consulting team with BD hire
Legal technology consultancy Pinnacle has announced the hiring of Bryan Austin to head up its new Business Development (BD) practice as part of its ongoing US growth strategy. Bryan has spent the past decade specializing in law firm business development, advising Am Law 200 marketing departments on strategy and technology to achieve their marketing and […]